Delete your Shard profile

Shard has no accounts on a server: your profile is a key made from your 24 recovery words. Deleting it removes it from your devices, your friends' phones and the Shard relay.

1In the app

1. Open Shard and go to Settings.
2. At the bottom, tap Delete my profile everywhere.
3. Type DELETE and tap Delete everywhere. Your phone needs to be online.

2What is deleted

• Your posts, comments, messages and profile picture, on the phones of your friends, followers, the people you follow and the people you chat with.
• The profile on this device and your other devices (a device that's switched off does it when it next comes online).
• Everything the Shard relay keeps about you: your name, your devices, push tokens, items waiting for or from you, the date you were first seen, your reporter record and reports about you.

3What isn't

• If your profile was suspended or banned, the ban record (profile ID, device IDs and the reason) is kept, so deleting can't be used to get around a ban.
• Reports you made about other people stay until they're decided, without your profile ID.
• Copies people saved outside Shard, such as screenshots.
• Your 24 words can't be cancelled: anyone who has them can start the profile again, empty. Destroy the paper you wrote them on.

4If you can't open the app

Lost your phone? Install Shard on any phone, choose I have my 24 words, then delete the profile as above. Or do nothing: the relay forgets every profile it hasn't seen for 90 days, and your friends' phones drop your posts as they get older.

Never type your 24 words into a website or send them to anyone, including us.

Questions or problems deleting your profile: theinfosecviking@p4r4d0x.com (with your profile ID, never your words).

Details: terms of use, section 5.

刪除你的 Shard 個人檔案

Shard 沒有存在伺服器上的帳號：你的個人檔案是由 24 個復原詞產生的金鑰。刪除後，它會從你的裝置、好友的手機和 Shard 中繼伺服器上移除。

1在 App 中

1. 開啟 Shard，前往「設定」。
2. 在最下方點「在所有地方刪除我的個人檔案」。
3. 輸入「刪除」，再點「全部刪除」。手機需要連上網路。

2會刪除什麼

• 你的貼文、留言、訊息和大頭貼：在你的好友、追蹤者、你追蹤的人以及和你聊天的人的手機上。
• 這台裝置和你其他裝置上的個人檔案（關機中的裝置會在下次上線時刪除）。
• Shard 中繼伺服器保存的所有關於你的資料：你的名字、裝置、推播權杖、等待傳給你或來自你的內容、你第一次出現的日期、你的檢舉者紀錄，以及有關你的檢舉。

3不會刪除什麼

• 若你的個人檔案已被停權或封鎖，會保留封鎖紀錄（個人檔案 ID、裝置 ID 和原因），以免有人用刪除來規避封鎖。
• 你對其他人提出的檢舉會保留到作出決定為止，但不再帶有你的個人檔案 ID。
• 別人在 Shard 以外保存的副本，例如截圖。
• 你的 24 個詞無法作廢：任何擁有它們的人都能重新開始這個個人檔案，但內容是空的。請銷毀寫下它們的紙。

4如果你無法開啟 App

手機遺失了？在任何手機上安裝 Shard，選擇「我有 24 個復原詞」，再依上面的步驟刪除。或者什麼都不做：中繼伺服器會忘記 90 天沒有出現的個人檔案，好友手機上你的貼文也會隨時間被移除。

絕對不要在任何網站上輸入你的 24 個詞，也不要傳給任何人，包括我們。

刪除個人檔案時有疑問或問題：theinfosecviking@p4r4d0x.com（請附上你的個人檔案 ID，絕對不要附上復原詞）。

詳情請見使用條款第 5 條。